Terms & Policies

Our full, official policies are available from the links at the bottom of every page: Terms of Service & Repair Warranty, Refund policy, Shipping policy and Privacy policy. If anything on this page differs from those policies, the official policies apply.

Key Repair Terms (summary)

Your device is inspected as far as reasonably possible before repair, and pre-existing damage may be noted.
You approve the repair cost before any work begins.
Repairs are carried out by experienced technicians and tested before collection.
Please back up your data before any repair.
Devices not collected within 30 days of us notifying you may be disposed of, after we have made reasonable attempts to contact you.
We may decline service where there is a reasonable basis, for example where a device is beyond economical repair or unsafe to work on.

Your Rights

Nothing in our terms limits the rights you have under the Consumer Protection Act or other applicable South African law.

Privacy

Please read our Privacy policy to see how we collect, use and share personal information.

Contact Us

SMS Cellphone Repair Shop, 188 5th Avenue, Kraaifontein, Cape Town, Western Cape, 7570
Email: sherurepairs@gmail.com
Phone / WhatsApp: +27 78 666 6658

Last updated: October 2026